Articles
New Veritek case study | How HP is using VR technology to deliver service excellence
In today’s fast-paced digital world, meeting customers’ expectations by delivering exceptional after-sales service is more important than ever. To that end, companies that embrace innovative technological solutions gain a competitive edge. HP is a prominent player in the industrial printing sector. As part of its strategy to continually seek ways to improve after-sales service, HP […]
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Key takeaways from EBME Expo 2023
The 14th annual EBME Expo took place between 28th and 29th June at the Coventry Building Society Arena. It brought together a diverse range of healthcare professionals responsible for the management, procurement, maintenance, and user training of a wide range of medical equipment used in healthcare organisations. Who attended EBME Expo 2023? Delegates included healthcare […]
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4 ways Veritek Global is honouring World Environment Day 2024
World Environment Day 2024 takes place on Wednesday, 5th June. The day is honoured annually and reminds businesses of the work they can do to protect the environment and create a more sustainable and decarbonised world. As a company, Veritek Global is committed to being part of the solution. To provide OEMs with the after-sales […]
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Key takeaways from FESPA 2023
Hosted between the 23rd and 26th May in Munich, FESPA 2023 Global Print Expo is Europe’s leading exhibition for screen, digital, wide format printing and textile printing. The event in Berlin last year attracted 11,647 visitors from 126 countries. The print sector is a strategic market for equipment maintenance and repair provider Veritek Global Ltd. […]
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A day in the life of a Veritek Account Manager: Interview with Sara Spearman
Sara Spearman is an Account Manager for Veritek, a company that provides after-sales services, including installation, planned maintenance, repair, and refurbishment. Sara began her career with Veritek in 2005 as a customer services agent. A promotion led her to manage Veritek’s customer service team and parts management. After that, Sara moved into New Business. From […]
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7 questions OEMs should ask prospective after-sales engineering service providers
Imagine what it would be like if conflicting priorities didn’t prevent you from focusing on core after-sales service tasks, such as sales-driven priorities that support market growth and development. Or you could adjust after-sales service capacity to fluctuating demand. These reasons motivate many OEMs to build relationships with specialist after-sales engineering service providers. To identify […]
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Become more efficient in delivering planned maintenance for industrial graphics equipment
Buying industrial graphics equipment is your customers’ first step in achieving their high-value and high-volume production goals. But the story doesn’t end there. After purchase, scheduling planned maintenance is essential to ensuring your customers’ mission-critical equipment can deliver on prodigious demands for throughput and quality. Regular planned maintenance also reduces the need to adjust capacity […]
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New [Datasheet] After-sales services for printer & graphics manufacturers
Veritek’s new datasheet identifies four areas industrial print manufacturers can drive customer satisfaction in after-sales services Have you ever considered using a third-party partner to help you carry out predictable, repeatable, low-risk, and time-consuming tasks essential to ensuring your customers’ industrial printer and graphics equipment operates efficiently, effectively and safely but are unsure how it […]
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