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7 reasons why you shouldn’t neglect planned preventative maintenance

“You’re calling to book in planned preventative maintenance? I’m too busy. Call me back in a month.” “We don’t need planned preventative maintenance right now. We’re happy with the way our equipment works.” Advocating for the value of carrying out planned preventative maintenance is a daily task for Veritek’s Customer Service team. Yet the notion […]

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Is sales growth outstripping your ability to provide after-sales service?

Picture this. You’re an OEM with a healthy sales pipeline and experiencing fast sales growth. You have an enthusiastic and loyal customer base. What’s more, you operate in a market with strong demand for your equipment. So what’s the catch? Here’s the thing. Strong demand and fast sales growth are known to put a strain on […]

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Lessons from a Finance Director: Navigating a global crisis

“Everybody has a plan until they get punched in the mouth.” Mike Tyson   Mark Harrison is the epitome of a modern Finance Director. He’s smart, ambitious, and driven. Moreover, he enjoys working in fast-paced companies and participating in a successful team.   For Mark, finance doesn’t stop with numbers. He believes you can create […]

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3 ways Veritek Global is honouring World Environment Day

World Environment Day, honoured annually, takes place on Sunday 5th June. The day reminds businesses of the work they can do to protect the environment and create a more sustainable and decarbonised world. The theme of this year’s World Environment Day is #OnlyOneEarth. It calls for transformative changes to policies and choices to enable cleaner, greener, […]

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Field engineering service partnerships explained

After-sales service is essential for OEMs that manufacture mission-critical equipment fundamental to their customers’ operations. The longer the life of your equipment assets, the more trust you can build with customers leading to enhanced customer experience, loyalty and repeat business. After that, from a strategic point of view, after-sales service helps you understand how customers […]

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How PPM benefits the environment and helps fuels OEMs’ growth

More businesses than ever are concerned about the environmental impact of buying equipment. Planned preventative maintenance (PPM) benefits the environment by helping OEMs reduce fuel emissions, increase cobot lifespans and recycle cobots when they reach the end of their useful lives. Working with a field engineering service partner makes scheduling and carrying out PPM easy. […]

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8 ways a field engineering service partner benefits cobotic OEMs’ go-to-market strategies

If you’re a Cobotic OEM looking to break into the fast-growing SME market, you’ll know that ease of installation, deployment and maintenance drives the market. What’s more, an effective sales process makes all the difference to buyers. Here’s how a field engineering service partner increases your capacity to support a more extensive SME customer base. […]

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How to reduce service costs to make COBOTs accessible to a rapidly growing SME market

Like me, I’m guessing you’ve been following the growing demand for cobots? Let’s think about this for a moment. Cobots have been a pandemic success story. Their small footprint, combined with improved sensors and collision avoidance technology, meant that when lockdown rules forced workers to stay at home, cobots plugged resource gaps. So it came […]

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