About Us
We help OEMs unlock their after-sales service potential
A field engineering service partnership with Veritek empowers OEMs to scale their after-sales service capacity as and when needed.
With Veritek as your service partner, you can confidently rely on our field engineers to maintain your customers' machinery and equipment according to your instructions.
You can expect our electro-mechanical expertise to resolve even the most complex support tickets.
Moreover, you can expect our account managers, dispatch teams and field engineers to enhance your customer experience.
Facts at a glance:
- Veritek operates from three regional centres across Europe
- In the 12 months to 31st May 2024, our operations team reported:
- Calls handled: 62991
- Jobs raised: 43774
- Field visits: 33768
- Customer satisfaction rating: 96.39%
New Veritek case study | How HP is using VR technology to deliver service excellence
In today’s fast-paced digital world, meeting customers’ expectations by delivering exceptional after-sales service is more important than ever. To that end, companies that embrace innovative technological solutions gain a competitive edge. HP is a prominent player in the industrial printing sector. As part of its strategy to continually seek ways to improve after-sales service, HP […]