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Optimising Resources and Achieving Sustainability Targets with Maintenance Data


Today, sustainability has evolved from a buzzword to a fundamental principle guiding industry decision-making. For Original Equipment Manufacturers (OEMs) responsible for producing high-value, complex and often mission-critical equipment, the pursuit of sustainability goes hand in hand with efficiently utilising resources. In this pursuit, maintenance data derived from field visits is emerging as a powerful tool.

The Resource Optimisation Challenge

Resource optimisation is a perpetual challenge for OEMs. The efficient use of materials, energy, time, and human capital is essential to driving profitability while minimising waste and environmental impact.

Traditional approaches to resource optimisation were reactive. They addressed issues as they arose, leading to inefficiencies, overconsumption, and an unnecessary carbon footprint.

With maintenance data and analytics, some of which are derived from field visits, OEMs can shift resource allocation from reactive to proactive.

Data Insights Enhance Proactive Maintenance

Maintenance data gathered from real-world equipment usage offer insights that can transform OEMs’ operations.

By analysing data from service visits, OEMs can identify patterns and trends in the issues reported by customers.

These insights allow them to anticipate maintenance needs before issues escalate, enabling proactive measures that reduce downtime and the need for resource-intensive emergency interventions.

By analysing data from field visits, OEMs can pinpoint components or equipment prone to failures. With this knowledge, they can enhance their design and engineering processes, creating even more reliable and durable mission-critical products.

Maintenance data from field visits not only optimises the use of resources during the manufacturing phase but can also be used to extend the lifespan of the equipment, allowing manufacturers and their customers to extract maximum value from their initial investment.

Sustainability through Extended Lifecycles

Extending equipment lifespans is of paramount importance for manufacturers of high-value and mission-critical equipment.

First, technology longevity directly impacts their customers’ business operations, financial stability, and overall satisfaction.

Then, extending the lifespan of equipment reduces the environmental impact associated with manufacturing, transporting, and disposing of complex mission-critical equipment.

After that, by encouraging longevity, OEMs can contribute to a circular economy by reducing waste and conserving resources.

By embracing field service maintenance data, OEMs can gain necessary equipment usage insights to extend equipment lifecycles.

Operational Efficiency and Reduced Carbon Footprint

When leveraged effectively, field service maintenance data leads to the optimal use of resources within the service division.

Maintenance data ensures service divisions only dispatch field engineers when necessary, reducing travel-related carbon emissions.

Remote technical support and troubleshooting further minimise the need for on-site visits.

Efficient inventory management, guided by maintenance insights, reduces overstocking of spare parts, saving both costs and resources.

Using field service maintenance data to streamline processes, OEMs can minimise waste and inefficiencies, resulting in a lower carbon footprint across their operations.

Building a Greener Reputation and Customer Loyalty

Today, businesses prioritising sustainability gain a competitive edge. OEMs that leverage maintenance data derived from field visits to reduce waste, enhance product durability, and lower carbon emissions establish themselves as environmentally responsible entities.

Prioritising sustainability supports environmentally-conscious customers and strengthens brand reputation, loyalty and referrals.


Maintenance data derived from field service isn’t just a tool for optimising resource allocation. It empowers OEMs to make informed decisions that align with sustainability objectives.

When OEMs use field service maintenance data to optimise resource usage, reduce waste, extend equipment lifespan, and support customer sustainability efforts, they can play a crucial role in achieving broader environmental goals while enhancing their competitiveness, reputation and customer satisfaction.

This blog is relevant to the following Veritek industry sector verticals: