Assistenza e riparazioni in tutta Europa eseguite da Veritek

Come Veritek può supportare il mio business?

Assistenza tecnica onsite

Recandosi nelle vostre sedi nel mondo, i tecnici di Veritek forniscono un servizio rapido, professionale e affidabile per la manutenzione pianificata o riparazione guasti, nonché per installazioni e/o aggiornamenti.

Helpdesk e Assistenza

I nostro supporto telefonico può essere attivo 24/24 e 7/7. Si tratta di un supporto multilingua e i nostri tecnici hanno acceso immediato ai sistemi, in modo da fornire immediata assistenza sulle vostre attrezzature e risolvere velocemente le problematiche.

Riparazioni

Con i nostri tecnici dislocati in tutta Europa e formati direttamente dai produttori, ovunque ci sia necessità, il team di Veritek è in grado di fornire: riparazioni on-site e/o presso la nostra sede, ricambi, sostituzioni per tutte le vostre attrezzature.

HP LFPro

Veritek provides HP Latex printer support across 26 countries

The required modifications were completed successfully to all 187 printers within the designated six months timescale and within budget, while meeting HP’s extremely high standards. 

Leggi di più
Roche Diagnostics

Specialist healthcare equipment support for Roche Diagnostics

Roche Diagnostics serves customers spanning the entire healthcare spectrum – from research institutions, hospitals and commercial laboratories to physicians and patients.

Leggi di più
Topcon

Caso studio Topcon

Topcon sought a technical service and support partner to maintain its exceptional customer service and rapid response to customer needs.

Leggi di più
Boots

Boots Instant Photo Kiosks get an upgrade with Veritek

Boots, one of the largest retail chains in the UK, needed to upgrade 3,000 photographic kiosks in around 900 stores, as well as install printing equipment at 350 larger Minilab stores.

Leggi di più
  • With Veritek we have one point of contact for large teams of highly skilled engineers across Europe – they are very easy to do business with and have grown to be an important service support to our graphics markets. Repeatedly, Veritek has demonstrated its flexibility and adaptability in terms of servicing a wide array of graphics presses, managing peaks in demand efficiently while also offering value for money.

    Alberto Pedreno
    EMEA GSS Operational Development Manager, HP Graphics
  • The case for partnering with Veritek was compelling given their UK wide number of engineers and support infrastructure, all aimed at delivering faster responses and enhanced customer satisfaction whilst offering value for money. The project management has been exceptional, particularly in the area of significant volumes of ophthalmic equipment installation.

    Andrew Yorke
    Head of UK Business, Topcon
  • Our key aim was to provide a uniform, effective and efficient service to all our digital cinema customers across Europe - we chose Veritek for its expertise and geographical coverage. Through Veritek we provide a pan-European, multilingual NOC (helpdesk) with pro-active monitoring, remote resolution and helpdesk support across all Sony Digital Cinema 4k installations in Europe, on-site support for Sony screens, preventative maintenance anda reliable break/fix service.

    David Mcintosh
    Vice President, Sony Digital Cinema 4K Solutions for Europe and the America
  • Veritek was selected for the quality of its NOC and on-site support services, along with its track record of non-competing services which achieves near 100% SLA adherence. We have trained Veritek engineers to the same high standards as GDC’s engineering teams to ensure our industry-leading hardware and software solutions - coupled with our own direct service delivery fulfilled by Veritek’s service and support - offer exhibitors a complete solution, simplifying operations and enhancing the customer experience.

    Dr. Chong - Founder,
    Chairman and CEO, GDC Technology Ltd
  • By providing a first class repair facility for warranty and non-warranty projectors; Veritek adds even more value to our customers over the long life of their Barco product

    Colin Dunne
    Customer Care Manager Barco UK & Ireland
  • Fujifilm have worked with Veritek for many years as its preferred ‘outsource’ provider for the installation and maintenance of the company’s range of Photo equipment. We trust our Veritek engineers to carry out warranty work on our behalf to exacting standards. Veritek will always be at the forefront of service as they keep a keen eye on all technical support developments. We're delighted to have them as a working partner.

    David Honey
    Director, Fujifilm
  • In September 2014 we embarked on the biggest upgrade of Photographic equipment for over 15 years - a complex multi layered project, it involved the removal and installation of approx. 3000 kiosks in around 900 stores. At all times Veritek demonstrated an amazing level of flexibility and their whole team demonstrated an exceptional level of technical knowledge, and operated with a totally professional approach. The result achieved was beyond our expectation.

    Keir Jones
    Category Manager, Boots

Affianchiamo i marchi e le aziende più affermate nel mondo per mantenere il loro succeso

Oltre 100 tra produttori e utilizzatori di attrezzature ogni giorno si mettono in contatto con Veritek per ricevere assistenza e supporto per le loro apparecchiature tecnologiche.

Insieme contro il Coronavirus: siamo orgogliosi di quanto Veritek supporti I propri clienti, dipendenti e partner in questi tempi difficili.

Durante la crisi causata da Covid-19, Veritek ha lavorato duramente per modificare le proprie consuetudini di lavoro per garantire il benessere non solo del team e dei loro cari, ma anche dei propri clienti, fornitori e partner. Allo stesso tempo, concentrandosi per continuare a fornire l’abituale livello di servicio a tutti i nostri clienti in […]