Latest News
Key Takeaways from RSNA 2022
Since Röntgen discovered X-rays in 1895, the growing ability to detect illnesses early, combined with growth in portable devices, has led to an increasing demand for medical imaging equipment on a global scale. A by-product of solid market growth in the medical imaging sector is the growing demand for remote support and onsite maintenance of […]
Read News
Ultrasound equipment after-sales service [Case study]
Enabling a publicly listed MedTech OEM to optimise its Southern European sales channels by providing ultrasound equipment after-sales service support Like many manufacturers wanting to increase influence in key market segments, the goal of this after-sales service project was to reduce the MedTech OEM’s reliance on indirect channels and expand its internal capacity to access […]
Read News
Veritek celebrates 15 years providing after-sales service for medical OEMs [Infographic]
2022 sees Veritek celebrating 15 years of providing after-sales service for medical OEMs and helping them to: Get the engineering availability they need across Europe Be able to adjust to unplanned or fluctuating workloads Allow customers to plan around unscheduled downtime By providing third-party after-sales service partnerships that give medical OEMs access to: Multi-lingual customer […]
Read News
Understanding After-Sales Service Partnerships: Interview with Veritek Sales Director Adrian Clark
Are you curious to find out how an outsourced after-sales service partnership can help you to grow your medical OEM business? Adrian Clark trained as an electronic design engineer, then moved into Sales and Marketing while working for large corporate OEMs. Three years ago, he decided to take up an offer to help grow Veritek, […]
Read News
Veritek has successfully renewed its ISO9001 certification for quality management
November 2022: Veritek Global, a pan-European field engineering service specialist, today announced it has successfully renewed its ISO9001 certification for its UK headquarters. External auditors NQA awarded Veritek the ISO9001 certificate after a four-day external audit, which found that Veritek had met ISO’s globally recognised quality management standards. ISO, an independent, non-governmental international organisation, evaluates […]
Read News
How building sustainable after-sales services will help shape OEMs’ success in the future
As 10th annual Tomorrow’s Engineers Week (7-11 November 2022) draws to a close, Sales and Marketing Director Adrian Clark looks at how building sustainable after-sales services will help shape OEMs’ success in the future After-sales service, including remote technical support, onsite field engineering services and repair centre support, is a primary driver of customer satisfaction, brand […]
Read News
Scaling capacity to provide radiology equipment servicing: What Medical OEMs need to know
On 8th November, radiologists worldwide celebrated The International Day of Radiology. But did you know that only some engineers can service radiology equipment? The point is this. Engineers carrying out inspection, servicing and repairing radiology equipment must have specialist certification. If you’re a medical OEM considering scaling up your capacity to provide radiology equipment servicing, […]
Read News
Veritek backs Tomorrow’s Engineers’ Campaign to shine a spotlight on engineering careers
After-sales service drives customer satisfaction, brand loyalty and OEM growth. That’s why we want to inspire young people to consider careers in maintenance and repair, remote technical support and field engineering. Moreover, these reasons are why we’re backing Tomorrow’s Engineers’ Campaign to shine a spotlight on engineering careers. Veritek employs remote technical support technicians, field […]
Read News
Previous
Let’s get started! Give us a ring
We’re ready to solve your technical support challenges, so give us a call to discuss your needs