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5 After-Sales Services Trends to watch in 2023
2022 was another challenging year for businesses. Faced with an economic downturn, supply chain problems, and a skills gap, business leaders united in finding ways to adapt. The trading conditions taught the after-sales service sector that customer experience and working towards a sustainable future are more important than ever. As we head into 2023, we […]
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What connects the sectors in which Veritek provides after-sales service support?
What if an OEM’s service division could scale up and down after-sales service support when needed without juggling capacity or hiring and training remote and field engineers? It’s a familiar story. Common themes unite OEM service divisions across sectors. They’re all battling soaring inflation, supply chain shortages and a labour and skills gap caused by […]
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2022 in review: Demand in after-sales services grows
The end of 2021 saw us Covid Tested, vaccinated and beginning to escape our digital lives with the reintroduction of small in-person get-togethers. So after a turbulent two years, the start of 2022 felt like a return to normality. But then, while Covid rumbled in the background, the War in Ukraine started, sending shockwaves through […]
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What to buy a field engineer for Christmas
‘Tis the season for giving, and it occurred to me that our field engineers will probably miss Secret Santa because they spend most of their time on the road installing and maintaining mission-critical equipment and fixing technical issues. Not only that, although some of our field engineers will be putting their feet up at the […]
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Vue Entertainment signs a maintenance and service agreement with Veritek Global Ltd.
Veritek Global Limited, a digital cinema maintenance specialist, is pleased to announce a contract with Vue Entertainment to provide onsite service and preventative maintenance, NOC (Network Operations Centre) support, spares, and consumables management across Vue Entertainment’s entire network of 91 locations and representing 861 screens. As a result of the maintenance partnership with Veritek Global, […]
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Key Takeaways from RSNA 2022
Since Röntgen discovered X-rays in 1895, the growing ability to detect illnesses early, combined with growth in portable devices, has led to an increasing demand for medical imaging equipment on a global scale. A by-product of solid market growth in the medical imaging sector is the growing demand for remote support and onsite maintenance of […]
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Ultrasound equipment after-sales service [Case study]
Enabling a publicly listed MedTech OEM to optimise its Southern European sales channels by providing ultrasound equipment after-sales service support Like many manufacturers wanting to increase influence in key market segments, the goal of this after-sales service project was to reduce the MedTech OEM’s reliance on indirect channels and expand its internal capacity to access […]
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Veritek celebrates 15 years providing after-sales service for medical OEMs [Infographic]
2022 sees Veritek celebrating 15 years of providing after-sales service for medical OEMs and helping them to: Get the engineering availability they need across Europe Be able to adjust to unplanned or fluctuating workloads Allow customers to plan around unscheduled downtime By providing third-party after-sales service partnerships that give medical OEMs access to: Multi-lingual customer […]
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