Articles
Veritek celebrates 15 years providing after-sales service for medical OEMs [Infographic]
2022 sees Veritek celebrating 15 years of providing after-sales service for medical OEMs and helping them to: Get the engineering availability they need across Europe Be able to adjust to unplanned or fluctuating workloads Allow customers to plan around unscheduled downtime By providing third-party after-sales service partnerships that give medical OEMs access to: Multi-lingual customer […]
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Understanding After-Sales Service Partnerships: Interview with Veritek Sales Director Adrian Clark
Are you curious to find out how an outsourced after-sales service partnership can help you to grow your medical OEM business? Adrian Clark trained as an electronic design engineer, then moved into Sales and Marketing while working for large corporate OEMs. Three years ago, he decided to take up an offer to help grow Veritek, […]
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How building sustainable after-sales services will help shape OEMs’ success in the future
As 10th annual Tomorrow’s Engineers Week (7-11 November 2022) draws to a close, Sales and Marketing Director Adrian Clark looks at how building sustainable after-sales services will help shape OEMs’ success in the future After-sales service, including remote technical support, onsite field engineering services and repair centre support, is a primary driver of customer satisfaction, brand […]
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Scaling capacity to provide radiology equipment servicing: What Medical OEMs need to know
On 8th November, radiologists worldwide celebrated The International Day of Radiology. But did you know that only some engineers can service radiology equipment? The point is this. Engineers carrying out inspection, servicing and repairing radiology equipment must have specialist certification. If you’re a medical OEM considering scaling up your capacity to provide radiology equipment servicing, […]
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Veritek backs Tomorrow’s Engineers’ Campaign to shine a spotlight on engineering careers
After-sales service drives customer satisfaction, brand loyalty and OEM growth. That’s why we want to inspire young people to consider careers in maintenance and repair, remote technical support and field engineering. Moreover, these reasons are why we’re backing Tomorrow’s Engineers’ Campaign to shine a spotlight on engineering careers. Veritek employs remote technical support technicians, field […]
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[After-sales services datasheet for Medical OEMs] Three areas OEMs can drive customer satisfaction
Veritek has created a new ‘After-Sales Services Datasheet for medical equipment OEMs’. In it, we identify three areas OEMs can drive customer satisfaction. Regular maintenance protects medical equipment, keeps it performing to OEM specifications, ensures its longevity and protects medical OEM customers’ investments. Of course, maintaining equipment health is crucial to the healthcare sector because […]
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4 ways outsourcing after-sales services address OEMs’ biggest challenges
Providing after-sales service, including maintenance, service, and repair is critical for manufacturers as it drives customer satisfaction and leads to brand loyalty. Yet, today, in addition to bringing products to market and providing after-sales services, manufacturers need to address pressing matters such as the COVID-19 recovery and the war in Ukraine, causing supply chain disruption. […]
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Key takeaways from The Pharmacy Show 2022
The Pharmacy Show is one of the most anticipated events on the calendar for pharmacy professionals and medical equipment OEMs. The event provides an opportunity for industry leaders to champion the pharmacy profession. Also, for attendees to learn about and meet with the vendors and suppliers who create the technology helping pharmacists to increase the […]
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