Building Trust Through Sustainability: Why OEMs Choose Us as Their Partner
Today, sustainability isn’t just a buzzword—it’s a cornerstone of trust and reliability. Sustainability for a small to medium-sized enterprise (SME) such as Veritek encompasses more than just environmental practices; We aim to build trust through sustainability to ensure our business’s long-term viability and resilience across economic, governance, environmental and long-term collaboration dimensions.
Here’s what our approach to building trust through sustainability means for the OEM partners for which we provide after-sales remote, onsite, and repair centre services.
Economic sustainability
Veritek’s business practices ensure our economic sustainability over the long term.
To illustrate, to maintain resilience we diversify our revenue streams across sectors including graphics, healthcare, optometry, digital cinema and robotics.
Beyond that, we manage our resources effectively and invest in innovation and technology to stay competitive.
Governance and ethical practices
Good governance and ethical business practices are fundamental to long-term sustainability for SMEs such as Veritek.
That’s why, in 2009, we followed steps to achieve and maintain ISO9001 certification, an internationally recognised standard for Quality Management.
Also, in 2022, we decided to have our sustainability practices rigorously assessed against companies of a similar size in the maintenance and service sector in which we operate by Global Sustainability provider EcoVadis.
Together, our lasting ISO 9001 certification and Silver EcoVadis Sustainability Rating and scorecard provide our OEM partners with proof of our transparency and accountability in business operations, and the actions we take to uphold high ethical standards in all dealings.
Sustainability through innovation and efficiency
As a sustainability-focused SME independent service provider, we leverage innovative technologies and practices to minimise environmental impact and maximise efficiency.
Sustainability through agility
Because Veritek is an SME, we can adapt quickly to changing market demands and offer tailored solutions to meet the specific needs of our OEM partners.
For example, Veritek supports HP, a multinational print technology company, in leveraging VR technology in field service operations for environmental sustainability by reducing travel-related emissions and extending equipment lifespan.
Environmental Sustainability
Our business model is built on increasing product longevity and durability when installing, maintaining, and repairing equipment.
At the same time, our OEM customers rely on us to dispatch field engineers wherever they are needed.
We use fuel-efficient vehicles to minimise our fleet’s carbon footprint and optimise travel routes to reduce mileage. In addition, we offer remote diagnostics and troubleshooting to minimise the need for travel where possible.
Sustainability through long-term collaboration
Our sustainability practices also include building long-term partnerships based on shared values and goals.
Because nearly 40 years of providing after-sales services on behalf of OEMs have taught us that long-term collaboration leads to customer satisfaction, stability, knowledge sharing and continuous improvement.
To sum up
Building trust through sustainability for Veritek encompasses economic, governance, environmental, and long-term collaboration dimensions.
By adopting practices that promote our long-term viability across these areas, we enhance our resilience, reputation, and competitiveness while contributing to a more sustainable future.
By fostering long-term collaborations based on shared values and goals, we aim to drive continuous improvement and innovation, ensuring mutual success for our OEM partners and our company.
At Veritek, sustainability isn’t just a choice; it’s a promise.
This blog is relevant to the following Veritek industry sector verticals:
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