About Us

We help OEMs unlock their after-sales service potential

A field engineering service partnership with Veritek empowers OEMs to scale their after-sales service capacity as and when needed.

With Veritek as your service partner, you can confidently rely on our field engineers to maintain your customers' machinery and equipment according to your instructions.

You can expect our electro-mechanical expertise to resolve even the most complex support tickets.

Moreover, you can expect our account managers, dispatch teams and field engineers to enhance your customer experience.

Facts at a glance:

  • Veritek operates from three regional centres across Europe
  • Our customer service team has handled more than 130,000 calls
  • We've completed more than 99,000 jobs
  • Our field engineers have carried out more than 55,000 support visits

New Veritek case study | How HP is using VR technology to deliver service excellence  

In today’s fast-paced digital world, meeting customers’ expectations by delivering exceptional after-sales service is more important than ever. To that end, companies that embrace innovative technological solutions gain a competitive edge. HP is a prominent player in the industrial printing sector. As part of its strategy to continually seek ways to improve after-sales service, HP […]