New [Datasheet] After-sales services for printer & graphics manufacturers
Veritek’s new datasheet identifies four areas industrial print manufacturers can drive customer satisfaction in after-sales services
Have you ever considered using a third-party partner to help you carry out predictable, repeatable, low-risk, and time-consuming tasks essential to ensuring your customers’ industrial printer and graphics equipment operates efficiently, effectively and safely but are unsure how it works?
Moreover, do you question whether a third-party partner can have people with the right skills, knowledge, and experience to deliver high-quality industrial printer and graphics after-sales services?
Also, do you ever wonder how an after-sales service partnership works from a technical perspective?
Veritek has created a new datasheet titled ‘Empowering industrial print manufacturers to scale after-sales service capacity’. The datasheet identifies four areas industrial printer manufacturers can scale after-sales service capacity to drive customer satisfaction.
Industrial printer and print finishing equipment manufacturers that want to develop and grow a robust after-sales service strategy can use the datasheet to learn how to leverage an after-sales service partnership to:
- Increase availability of engineers: With the specialist knowledge needed to maintain and service industrial printing and print finishing equipment.
- Expand geographical reach: Have the capacity to get skilled industrial printer and print finishing equipment engineers to every call on time.
- Adjust capacity: To match fluctuating workloads.
- Optimise back-office services: Including customer communication, tools, parts, transport, and logistics required to deliver high-quality after-sales services.
And ultimately drive customer satisfaction.
The easy-to-read datasheet answers questions and provides helpful information for everyone involved in after-sales services capacity planning.
Furthermore, the datasheet includes a case study.
Veritek datasheet, ‘Empowering industrial print manufacturers to scale after-sales service capacity’, is free and is available for download here.
This blog is relevant to the following Veritek industry sector verticals: