Servizi specializzati per strumenti e attrezzature del settore oftalmico
Con dieci anni di esperienza nel fornire supporto tecnico ai principali produttori di apparecchiature ottiche e agli utenti finali, Veritek è ora considerato affidabile dai maggiori ofalmologi, optometristi e tecnici di laboratorio in tutta Europa.
Per aziende come Topcon, offriamo un servizio post-vendita eccezionale. Per utenti finali come Boots Opticians, garantiamo il regolare funzionamento post-garanzia delle principali attrezzature e strumenti oftalmici.
In tutta Europa, la nostra rete tecnica può essere attivata con una chiamata al nostro servizio di assistenza centrale abilitato 24 ore su 24, 7 giorni su 7. Significa un servizio rapido, elevati standard di servizio – sia per la manutenzione programmata o su richiesta, che per le riparazioni in giornata o per le principali installazioni e aggiornamenti.
Ovunque voi siate, i tecnici oftalmici specializzati di Veritek hanno le competenze per garantire che i vostri strumenti e le vostre apparecchiature cliniche siano calibrati con precisione, aggiornati e affidabili.
Supportiamo:
- Field screeners
- Optical coherence tomography (OCTs)
- Auto refractors / Refraction units
- Dispensing Focimeters
- Lensmeters
- Tonometers
- NCT
- Slit Lamps
- Keratometers
- Chart Projectors
- Phoroptors
- Lens edging equipment
- Retinal Cameras
- Ophthalmic Stands
Veritek offre:
- 24/7 disponibilità di helpdesk telefonico
- Riparazioni in giornata
- Assistenza via remoto
- Personale tecnico multilingua in tutta Europa
- Tecnici formati dai produttori
- Installazioni
- Quattro sedi in Europa
- Aggiornamenti
- Pianificazione manutenzioni preventive
- Assistenza on-site
- Contratti di asssitenza
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Come abbiamo aiutato i nostri clienti
Veritek provides full repair services for Barco, its distributors and its UK customers, using Veritek’s high specification back-to-base repair facilities.
Leggi il caso di studio
Veritek and Boots Opticians is fast approaching 10 years of partnership, in that time, and with many adjustments to Boots Opticians requirements, Veritek continue to be flexible, proactive and methodical in their solution-based service model.
Leggi il caso di studio
Chiama ora per iniziare
Siamo pronti a darti supporto tecnico: chiamaci per discutere i dettagli
With Veritek we have one point of contact for large teams of highly skilled engineers across Europe – they are very easy to do business with and have grown to be an important service support to our graphics markets. Repeatedly, Veritek has demonstrated its flexibility and adaptability in terms of servicing a wide array of graphics presses, managing peaks in demand efficiently while also offering value for money.
EMEA GSS Operational Development Manager, HP Graphics
The case for partnering with Veritek was compelling given their UK wide number of engineers and support infrastructure, all aimed at delivering faster responses and enhanced customer satisfaction whilst offering value for money. The project management has been exceptional, particularly in the area of significant volumes of ophthalmic equipment installation.
Head of UK Business, Topcon
Our key aim was to provide a uniform, effective and efficient service to all our digital cinema customers across Europe - we chose Veritek for its expertise and geographical coverage. Through Veritek we provide a pan-European, multilingual NOC (helpdesk) with pro-active monitoring, remote resolution and helpdesk support across all Sony Digital Cinema 4k installations in Europe, on-site support for Sony screens, preventative maintenance anda reliable break/fix service.
Vice President, Sony Digital Cinema 4K Solutions for Europe and the America
Veritek was selected for the quality of its NOC and on-site support services, along with its track record of non-competing services which achieves near 100% SLA adherence. We have trained Veritek engineers to the same high standards as GDC’s engineering teams to ensure our industry-leading hardware and software solutions - coupled with our own direct service delivery fulfilled by Veritek’s service and support - offer exhibitors a complete solution, simplifying operations and enhancing the customer experience.
Chairman and CEO, GDC Technology Ltd
By providing a first class repair facility for warranty and non-warranty projectors; Veritek adds even more value to our customers over the long life of their Barco product
Customer Care Manager Barco UK & Ireland
Fujifilm have worked with Veritek for many years as its preferred ‘outsource’ provider for the installation and maintenance of the company’s range of Photo equipment. We trust our Veritek engineers to carry out warranty work on our behalf to exacting standards. Veritek will always be at the forefront of service as they keep a keen eye on all technical support developments. We're delighted to have them as a working partner.
Director, Fujifilm
In September 2014 we embarked on the biggest upgrade of Photographic equipment for over 15 years - a complex multi layered project, it involved the removal and installation of approx. 3000 kiosks in around 900 stores. At all times Veritek demonstrated an amazing level of flexibility and their whole team demonstrated an exceptional level of technical knowledge, and operated with a totally professional approach. The result achieved was beyond our expectation.
Category Manager, Boots