Riparazioni in garanzia e manutenzioni di attrezzature del settore grafico
In collaborazione con produttori, distributori e tipografie in tutta Europa, Veritek offre soluzioni esperte per tutte le aree del settore della stampa e della grafica, inclusi getto d’inchiostro di grande formato, sublimazione, LED ed elettrofotografia.
In questo settore dinamico, siamo partner per i principali attori tra cui EFI, Epson, Esko e HP.
Qualunque siano le apparecchiature e i processi di stampa e grafica, i nostri tecnici formati dal produttore possono assicurarne il corretto funzionamento aumentandone il vostro profitto.
I nostri pacchetti su misura includono contratti di manutenzione e di riparazione su chiamata, con un helpdesk internazionale 24 ore su 24, 7 giorni su 7 e servizi il giorno successivo in 16 paesi europei.
La nostra rete europea di tecnici porterà a termine senza difficoltà grandi installazioni e aggiornamenti.
Le tue apparecchiature sono importanti e Veritek è il fidato esperto del supporto tecnico, commerciale e grafico per la stampa e l’industria.
Supportiamo:
- Prestampa
- Workflow
- CTP
- Flatbed and roll-to-roll
- Packaging & label printing
- Corrugated
- Inkjet
- Flexography
- Offset
- Elettrofotografia liquida (LEP)
- Stampa a sublimazione
- Finishing
- Tavoli da taglio
- Stampa tessile
Veritek offre:
- 24/7 disponibilità di helpdesk telefonico
- Servizio di installazione attrezzature
- Aggiornamenti
- Pianificazione manutenzioni preventive
- Assistenza su richiesta – risoluzione problemi tecnici
- Contratti di asssitenza
- Tecnici formati dai produttori
- Personale tecnico multilingua in tutta Europa
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Come abbiamo aiutato i nostri clienti
The required modifications were completed successfully to all 187 printers within the designated six months timescale and within budget, while meeting HP’s extremely high standards.
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Global printing brand Epson needed an elite, dynamic technical support partner which could grow with its customer base.
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Chiama ora per iniziare
Siamo pronti a darti supporto tecnico: chiamaci per discutere i dettagli
With Veritek we have one point of contact for large teams of highly skilled engineers across Europe – they are very easy to do business with and have grown to be an important service support to our graphics markets. Repeatedly, Veritek has demonstrated its flexibility and adaptability in terms of servicing a wide array of graphics presses, managing peaks in demand efficiently while also offering value for money.
EMEA GSS Operational Development Manager, HP Graphics
The case for partnering with Veritek was compelling given their UK wide number of engineers and support infrastructure, all aimed at delivering faster responses and enhanced customer satisfaction whilst offering value for money. The project management has been exceptional, particularly in the area of significant volumes of ophthalmic equipment installation.
Head of UK Business, Topcon
Our key aim was to provide a uniform, effective and efficient service to all our digital cinema customers across Europe - we chose Veritek for its expertise and geographical coverage. Through Veritek we provide a pan-European, multilingual NOC (helpdesk) with pro-active monitoring, remote resolution and helpdesk support across all Sony Digital Cinema 4k installations in Europe, on-site support for Sony screens, preventative maintenance anda reliable break/fix service.
Vice President, Sony Digital Cinema 4K Solutions for Europe and the America
Veritek was selected for the quality of its NOC and on-site support services, along with its track record of non-competing services which achieves near 100% SLA adherence. We have trained Veritek engineers to the same high standards as GDC’s engineering teams to ensure our industry-leading hardware and software solutions - coupled with our own direct service delivery fulfilled by Veritek’s service and support - offer exhibitors a complete solution, simplifying operations and enhancing the customer experience.
Chairman and CEO, GDC Technology Ltd
By providing a first class repair facility for warranty and non-warranty projectors; Veritek adds even more value to our customers over the long life of their Barco product
Customer Care Manager Barco UK & Ireland
Fujifilm have worked with Veritek for many years as its preferred ‘outsource’ provider for the installation and maintenance of the company’s range of Photo equipment. We trust our Veritek engineers to carry out warranty work on our behalf to exacting standards. Veritek will always be at the forefront of service as they keep a keen eye on all technical support developments. We're delighted to have them as a working partner.
Director, Fujifilm
In September 2014 we embarked on the biggest upgrade of Photographic equipment for over 15 years - a complex multi layered project, it involved the removal and installation of approx. 3000 kiosks in around 900 stores. At all times Veritek demonstrated an amazing level of flexibility and their whole team demonstrated an exceptional level of technical knowledge, and operated with a totally professional approach. The result achieved was beyond our expectation.
Category Manager, Boots