Industries

Photographic equipment installation, maintenance and repair

With 35+ years experience in photo imaging technology, Veritek are the leading technical support service for the world’s biggest brands in photographic processing and printing equipment.

Our unrivalled expertise includes equipment installation, maintenance and reactive field response for photo-finishing kiosks, wet and dry mini-labs and associated IT peripherals.

Veritek’s manufacturer-trained technical engineers work with our clients to resolve technical challenges, deliver maximum up time, and develop modifications and new products.

With Boots, Fujifilm and Jessops all relying on Veritek as their preferred service partner, you can trust us to take care of the installation, maintenance and repair of your industrial and consumer-facing photo equipment.

We Support:

  • Photo Finishing Kiosks
  • Wet Lab Printers
  • Dry Lab Printers
  • Scanner Tables
  • Film Processors
  • Wide Format Printers
  • Dye Sub Printers

Veritek Offers:

  • 24/7 capable, multilingual technical support helpline
  • Same-day repairs
  • Remote resolution and diagnostic solutions
  • Multilingual, pan-European technical support
  • Manufacturer-trained technical engineers
  • Equipment installation services
  • Four European bases
  • Field service device upgrades
  • Remote diagnostics and support
  • Planned preventative maintenance (PPM)
  • Break/fix on site visits
  • Service contracts

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How we’ve helped our customers

Fujifilm and its end users were highly satisfied with the service provided by Veritek, with the project successfully completed across the UK, on time and within budget.

Read Case Study

Boots, one of the largest retail chains in the UK, needed to upgrade 3,000 photographic kiosks in around 900 stores, as well as install printing equipment at 350 larger Minilab stores.

Read Case Study
  • With Veritek we have one point of contact for large teams of highly skilled engineers across Europe – they are very easy to do business with and have grown to be an important service support to our graphics markets. Repeatedly, Veritek has demonstrated its flexibility and adaptability in terms of servicing a wide array of graphics presses, managing peaks in demand efficiently while also offering value for money.

    Alberto Pedreno
    EMEA GSS Operational Development Manager, HP Graphics
  • The case for partnering with Veritek was compelling given their UK wide number of engineers and support infrastructure, all aimed at delivering faster responses and enhanced customer satisfaction whilst offering value for money. The project management has been exceptional, particularly in the area of significant volumes of ophthalmic equipment installation.

    Andrew Yorke
    Head of UK Business, Topcon
  • Our key aim was to provide a uniform, effective and efficient service to all our digital cinema customers across Europe - we chose Veritek for its expertise and geographical coverage. Through Veritek we provide a pan-European, multilingual NOC (helpdesk) with pro-active monitoring, remote resolution and helpdesk support across all Sony Digital Cinema 4k installations in Europe, on-site support for Sony screens, preventative maintenance anda reliable break/fix service.

    David Mcintosh
    Vice President, Sony Digital Cinema 4K Solutions for Europe and the America
  • Veritek was selected for the quality of its NOC and on-site support services, along with its track record of non-competing services which achieves near 100% SLA adherence. We have trained Veritek engineers to the same high standards as GDC’s engineering teams to ensure our industry-leading hardware and software solutions - coupled with our own direct service delivery fulfilled by Veritek’s service and support - offer exhibitors a complete solution, simplifying operations and enhancing the customer experience.

    Dr. Chong - Founder,
    Chairman and CEO, GDC Technology Ltd
  • By providing a first class repair facility for warranty and non-warranty projectors; Veritek adds even more value to our customers over the long life of their Barco product

    Colin Dunne
    Customer Care Manager Barco UK & Ireland
  • Fujifilm have worked with Veritek for many years as its preferred ‘outsource’ provider for the installation and maintenance of the company’s range of Photo equipment. We trust our Veritek engineers to carry out warranty work on our behalf to exacting standards. Veritek will always be at the forefront of service as they keep a keen eye on all technical support developments. We're delighted to have them as a working partner.

    David Honey
    Director, Fujifilm
  • In September 2014 we embarked on the biggest upgrade of Photographic equipment for over 15 years - a complex multi layered project, it involved the removal and installation of approx. 3000 kiosks in around 900 stores. At all times Veritek demonstrated an amazing level of flexibility and their whole team demonstrated an exceptional level of technical knowledge, and operated with a totally professional approach. The result achieved was beyond our expectation.

    Keir Jones
    Category Manager, Boots

Call now to get started

We’re ready to give you gold standard technical support – give us a call so we can discuss the details