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How can Veritek's after-sales service partnerships help my OEM business?
Field Engineering
Rely on Veritek engineers to provide fast, professional and reliable planned preventative maintenance, breakdown and equipment installation services, including upgrades and rollouts.
Helpdesk and Support
Enhance your customers' after-sales experience with multi-lingual remote support. Instant access to your customers' SLAs/contracts means our multilingual support specialists can reduce downtime by dispatching immediate assistance.
Repairs
Have a customer needing a prompt break/fix repair, spare parts, like-for-like replacements or even a back-to-base bench repair? No problem. We've strategically located our OEM trained engineers across Europe to provide fast, efficient service.
Field Engineering for Medical Equipment OEMs
Keep diagnostic imaging equipment including ultrasound and other patient care monitoring equipment operating to OEM specifications. Guarantee user and patient safety.
Field Engineering for Optometry OEMs
Supports OEMs and end users with next day on-site service, installation and preventative maintenance visits.
Field Engineering for Digital Cinema OEMs
Get same day breakdown support across multiple European countries in conjunction with a pan-European NOC (helpdesk)... in multiple languages. We support a range of technologies for digital cinema including projection and large format displays.
Field Engineering for Print and Graphics OEMs
Get helpdesk and next day breakdown repair services Europewide for technologies including sublimation, LED, wide format, inkjet, electrophotography and cutting equipment.
Field Engineering for Photo Imaging OEMs
Help your customers keep their customers coming back. Our experienced field engineers provide equipment installation, maintenance and reactive field response for photo-finishing kiosks, wet and dry mini-labs and associated IT peripherals.
Field Engineering for Robotics and Cobotics OEMs
Keep robots and cobots operating to OEM specifications. Maximise functionality and uptime. Increase robot and cobot lifespans.