Veritek has built up decades of experience ensuring the reliability and efficacy of medical, pharmaceutical and dental equipment with highly specialised technical support services. Across NHS centres, private clinics and other clinical environments in Europe, we support thousands of devices for major manufacturers and industry leaders including Becton Dickinson, Mallinckrodt, Mindray, Philips, Roche Diagnostics and Siemens.
Whether as post-sales services for OEMs or post-contract support for major end users, Veritek offers fast and reliable maintenance and on-demand technical support, including same-day site visits, remote repairs and diagnosis.
Veritek’s international network of multilingual experts is co-ordinated via our central 24/7 capable helpline, and our pan-European network of technical engineers are manufacturer-trained in specialised healthcare equipment. We ensure that when our engineers are on site, you can trust their expertise and know that your equipment is fully protected at all times.
Health, safety and patient confidentiality are all paramount at Veritek. Our medical and ophthalmic field engineers have SEC3URE passports as standard, ensuring current DBS checks and public liability insurance, while providing full clearance and instant access to thousands of SEC3URE compliant healthcare facilities.
Every Veritek engineer also carries an Electrical Safety Meter calibrated for medical grade testing.
At the end of each on-site visit, Electrical Safety Tests (EST) are carried out on all patient-facing equipment, to manufacturer guaranteed standards / national industry standards (minimum EN62353 and EN60601), ensuring that products are safe for immediate use by the end-user.
All results are securely stored on-file at Veritek base for seven years, to maintain comprehensive legal records.
Whether it’s planned maintenance or reactive repairs, major installations or device upgrades, we know that in healthcare, reliability matters – and we make it happen.
- Medical equipment
- Pharmaceutical Diagnostics and imaging
- Ultrasound technologies
- Computed and Digital Radiology
- Clinical workstations
- Dental technologies
- Pharmaceutical Dispensing
- Pharmaceutical Robots
- GP/Hospital Check-in Kiosks
- 24/7 capable multilingual technical support helpline
- Equipment installations
- Device upgrades
- Planned preventative maintenance (PPM)
- Remote support Service contracts
- Manufacturer-trained technical engineers
- Multilingual, pan-European technical support