COVID-19 Policy

As the Coronavirus situation across the globe continues, we need to ensure the wellbeing of our staff and customers. As such, we will continue to monitor and follow Government, NHS England and WHO (World Health Organisation) advice daily. We are currently operating a near normal service where possible and where required.

All office based functions are now working remotely from home until further notice.

No one can predict the full impact of this virus and it continues to be a moving target. Following the recent Government announcement our engineers will attend, as a priority, sites where service is essential. We will endeavour to meet all customer contractual SLA’s, but due to circumstances outside of our control there may be times despite our reasonable best endeavours that this is not possible.

In line with guidance from the UK Government and World Health Organisation, on the prevention of the spread of the virus, we have been putting precautionary safety measures in place including:

  • Monitoring staff sickness ensuring staff are aware of symptoms to look out for
  • Ensuring staff self- isolate if they have travelled to a coronavirus high risk country in the last 14 days
  • Educating our staff on prevention
  • We have shared with staff the guidelines for frequent and proper handwashing
  • Provided hand sanitisers
  • Following government advise any staff showing cold/flu like symptoms will for 7 days self isolate/work from home.
  • Veritek have put in place a specific and detailed Coronavirus policy that has been communicated to all staff and tested.

For our Engineers working on site:

  • Engineers are encouraged to wear gloves when working on site and to keep washing their hands on a regular basis.
  • We have implemented a ‘no handshake’ policy for all staff.
  • Engineers will adhere to the ‘two metre’ rule to distance themselves where possible.
  • Engineers are expected to adhere to and follow all site instructions and policies, particularly in respect to this virus.

Our Business Continuity Plan has been reviewed, modified and tested in light of the new Coronavirus threat. Depending on government guidelines we are confident it will ensure continuation of our services.

If you have any questions, please email: info@veritekglobal.com

Update 30.03.20